Name the kind of request in the subject line so it reaches the right person:
Advice on where to start
: Which module to switch on first, and the order of rollout that suits your size and industry. Include headcount and the tools the business uses today.
A Business edition requirement
: Deep permissions, integration with existing systems, isolated infrastructure. Include the expected number of users. Every requirement is recorded onto the product roadmap.
A product question
: Anything about features, data or day to day operation that the frequently asked questions page does not yet answer.